Frequently Asked Questions
Do I need an appointment?
Yes, appointments are necessary for all clinical services. To make an appointment, call 507-295-5360 (Worthington).
Who can use Public Health Department services?
Anyone can use services offered by the Public Health Department.
How much do services cost?
Costs vary from service to service. You may receive free or reduced-cost services if you meet certain criteria (such as income, age, or health insurance status). For more information, call 507-295-5360 (Worthington).
Do you accept private health care insurance?
We do accept private and governmental insurance programs. For more information, call 507-295-5360 (Worthington).
Do you offer services in Spanish?
Yes, we offer verbal interpretation at the Worthington.
Are your services confidential?
Yes, all services are confidential. Our staff maintains the highest level of confidentiality for all clients.
Does the Public Health Department offer primary health care services?
We are not a licensed primary health care provider. If you have primary care needs, please consult your physician, the telephone book, or other health care facilities.
I have a sore throat. Can I get a strep throat test at the Public Health Department?
No, the Public Health Department does not diagnose or treat strep throat.
My neighbor’s child has an earache. But, when I tried to make an appointment for my sick child, the operator said that you don’t treat ill patients. Why is this?
Because we are not a primary health care provider, we cannot treat ill patients. If a Public Health Nurse finds an earache, dental problem, or other condition, they will usually refer the patient to your family practitioner.